Privacy Policy
This Privacy Policy explains how IPTV Gear ("we," "us," or "our") collects, uses, and protects information when you use our website at iptvgear.us or contact us regarding our IPTV subscription services.
1. Information We Collect
We collect information you voluntarily provide when you contact us via WhatsApp or email, including your name, phone number, email address, and any details you share about your device or subscription preferences. We do not collect payment card information directly — payments are processed through secure third-party payment links.
2. How We Use Your Information
We use the information you provide to:
- Set up and manage your IPTV Gear subscription
- Respond to support requests and troubleshoot issues
- Send account details, payment links, and service updates
- Improve our service based on common questions and feedback
3. How We Share Information
We do not sell, rent, or trade your personal information to third parties. Information may be shared with payment processors solely to complete your transaction, or disclosed if required by law.
4. Data Retention
We retain account and communication information only as long as necessary to provide support and maintain your subscription. You may request deletion of your information at any time by contacting us.
5. Cookies and Website Analytics
Our website may use basic analytics tools to understand traffic patterns and improve site performance. These tools do not collect personally identifiable information beyond standard technical data such as browser type and general location.
6. Data Security
We take reasonable measures to protect the information you share with us. However, no method of electronic communication, including WhatsApp, is 100% secure, and we encourage you to avoid sharing sensitive financial information directly in chat.
7. Third-Party Links
Our site and communications may contain links to third-party payment processors or resources. We are not responsible for the privacy practices of those external sites.
8. Children's Privacy
IPTV Gear services are intended for adults. We do not knowingly collect information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at contact@iptvgear.us or via WhatsApp.